Telecom Invoice Management

Monitor, Manage and Control Your Telecom Costs with a Suite of Telemanagement Software Applications

The majority of enterprises have little to no visibility into their telecom contracts for bill validation. AberdeenGroup

The MTS-TelSoft Invoice Management system is available as a stand-alone software application or as a bundled resource with the Application Suite TEM Solution. In order to meet the varying demands of the marketplace Invoice Management is offered as a licensed software system or on a managed/ASP basis.

The three most visible benefits of Invoice Management are:

• Organizes and automates invoice processing virtually eliminating late payments and penalties while reducing telecom cost from 2% to 5%.
• Verification of invoices against contracted rates ensuring negotiated rates are being applied. Maintains an accurate inventory of all IT/Telecom facilities relative to billed facilities. This feature averages a reduction of 5% to 20% in the monthly telecom spend.
• Reconciliation of actual calls based on CDR from PBXs and wireless devices against invoiced calls from carriers. This compares invoiced durations of calls against the durations of calls from the call accounting system (CDR) on a call-by-call basis. Also verifies number of calls on the invoices versus number of calls from the CDR or wireless devices. Results from the reconciliation of phone bills have been substantial in some cases and have been beneficial in isolating major billing issues.

Managing telecom invoices has always been a challenge. Unlike other recurring invoices telecom charges are characterized by complex agreements, compound line items and high volumes of one-time, usage-based charges. Invoice management can be a nightmare.

As part of telecom expense management, invoice management is a set of processes that includes invoice administration, invoice verification and invoice reconciliation. These processes can assist you to make smarter choices for sourcing, contracting, ordering and payments.