Basic Orientation |
When a company or organization purchases
one or more MegaCall systems, key personnel
are given a basic training or orientation on the system and how it works during implementation and system setup.
This basic training can optionally be repeated later as needed to accommodate personnel changes and department
expansion.
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MegaCall Courses |
TelSoft can provide in-depth courses
relating to the use of the MegaCall products:
- Introduction to MegaCall
- Using MegaPoll
- MegaRates and MegaCall
- Billing with MegaBill
- Allocations with MegaBillback
- MegaBase System Administration and
Utilities
- Interfacing MegaCall with Other Software
Products
TelSoft can also provide courses available
for:
- Basics of Computer Operation for
the End User
- Basics of Computer Operation for
the System Administrator
- Introduction to UNIX System Administration
- Other Novell Network and SCO UNIX
courses
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Telecommunications Courses |
The theories and principles that support
the subject of telephony sometimes appear cryptic to the layperson. While many aspects of this field do require
mathematical models comprehensible only to an expert, TelSoft can supply a much-needed stopgap between basic theory
and fast application on such topics as:
- Principles of Accounting for Telephony
Billing
- Traffic Congestion and Grades of
Service
- Principles of Networks, Routing,
and Dialing Plans
- Pattern Recognition and Toll Fraud
- Common Problems in Data Collection
over Wide-Area Networks
- Principles of Pricing Phone Calls
- Strategies in Tracking Accountability
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Objective-Oriented Training |
Objective-oriented training allows the
client to choose the exact course training curriculum he wants to follow. TelSoft then develops a customized training
package. Such specialized training can run the full gamut from one-on-one, hands-on training to seminars designed
to take an entire department or organizational area through a subject in optimum time and with full effectiveness.
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